This privacy policy explains how Tunnel Fox (Pty) Ltd, trading through its Tunnel Fox International Sourcing division, processes personal information submitted through tunnelfox-sourcing.com. It is written with the principles of the Protection of Personal Information Act (POPIA) in mind.
Information we collect
We collect the information you provide in enquiry, RFQ, partner and contact forms. This typically includes your name, job title, company, email address, telephone and WhatsApp numbers, delivery country and the technical details, photographs and documents relating to your requirement. We also collect limited technical data such as browser type and pages visited where analytics cookies are accepted.
How we use it
- To investigate your requirement and contact suitable suppliers.
- To prepare quotations, orders, export documents and delivery arrangements.
- To respond to enquiries and provide requested information.
- To meet legal, tax and record-keeping obligations.
Sharing with suppliers
To source a product we may share your technical requirement — part numbers, specifications, photographs and quantities — with manufacturers, distributors, stockists, inspection agents and freight providers. We do not sell personal information and we do not publish customer RFQs or uploaded documents.
Retention and security
Enquiry records and uploaded files are retained for as long as needed to support the requirement, any resulting order and our legal obligations. Access is restricted to personnel who need it for these purposes.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may object to direct marketing at any time. Send requests to admin@tunnelfox.co.za.
Cookies
Essential cookies are used to operate the website. Optional analytics cookies are only set when you accept them in the cookie banner, and can be declined without affecting your ability to submit an enquiry.
Last updated: 2026.